Sales Manager

ZBOM is a furniture and fittings company. We provide customized design and services for a one-stop home solution. It provides comprehensive home solutions, from kitchens to entire homes, for millions of families worldwide.

We are recruiting to fill the position below:

Job Position: Sales Manager

Job Location: Area 11, Abuja (FCT)

Employment Type: Full-time

Job Summary

• The Sales Manager is responsible for driving sustainable revenue growth, leading the sales function, and expanding ZBOM’s market presence across residential, commercial, and corporate segments.
• This role combines strategic sales leadership, key account management, and showroom oversight, with a strong focus on building long-term relationships with architects, developers, contractors, and high-value clients.
• The role holder will develop and execute sales strategies, manage the sales pipeline, mentor sales team members, and collaborate cross-functionally to ensure an exceptional customer experience from lead generation to project delivery.

Key Responsibilities:
Sales Leadership & Strategy:

• Develop and implement comprehensive sales strategies to achieve revenue, growth, and market penetration targets.
• Set, monitor, and report on monthly, quarterly, and annual sales KPIs, including pipeline value, conversion rates, and average deal size.
• Lead, coach, and motivate the sales team to consistently meet or exceed targets.
• Oversee showroom sales operations, ensuring high standards of customer engagement and brand representation.

Business Development & Key Accounts :

• Identify and pursue new business opportunities with architects, interior designers, property developers, contractors, and corporate clients.
• Build and maintain strong, long-term relationships with key accounts and strategic partners.
• Lead negotiations for high-value and complex sales deals, ensuring profitable and sustainable agreements.
• Represent the company at industry events, trade fairs, and networking forums to drive brand visibility and partnerships.

Customer Experience & Sales Execution :

• Personally manage high-value or strategic client engagements, from needs assessment through proposal, closing, and post-sale support.
• Oversee the preparation of compelling sales proposals, quotations, and project timelines.
• Ensure seamless coordination with design, production, and installation teams to deliver projects on time and to specification.
• Champion customer satisfaction, retention, and referral generation.

Sales Operations & Reporting :

• Ensure accurate and up-to-date sales data, forecasts, and pipeline management within the CRM system.
• Analyze sales performance trends and market insights to inform decision-making and strategy adjustments.
• Provide regular sales reports and insights to senior management.

Required Skills and Competencies

• Minimum of 5 years of experience in Business Analysis, Data Analysis, Business Intelligence, Management reporting or a related field.
• Experience selling modular or flat-pack furniture solutions.
• Existing relationships with architects, interior designers, or property developers.
• Familiarity with 3D configuration tools or presentation software.
• Knowledge of Nigeria’s real estate and construction market dynamics.
• Strong closing skills and ability to negotiate win-win agreements.
• Empathetic approach to understanding client needs and delivering tailored solutions.
• Quickly learn technical specifications and communicate benefits clearly.
• Confident public speaking and ability to conduct compelling demos.
• Establishes long-term client partnerships and referral networks.
• Drives personal performance and thrives in a target-driven environment.
• Works seamlessly with cross-functional teams to ensure end-to-end customer satisfaction.
• Demonstrated track record of consistently meeting or exceeding sales targets.
• Strong interpersonal and communication skills, with the ability to build trust quickly.
• Proficiency in using CRM software and Microsoft Office suite.
• Ability to travel locally for client visits and industry events.
• Valid driver’s license and clean driving record.
• Based in the showroom with a hybrid mix of in-store customer engagement and off-site client visits.
• Fast-paced retail atmosphere with peak periods during weekends and promotional events.
• Occasional participation in trade fairs, industry conferences, and community shows.
• Requires standing for extended periods, product demonstrations, and carrying sample materials (up to 10kg).
• High proficiency with Google Suite, Microsoft Office, and modern collaboration tools (Slack, ClickUp, Asana).
• Strong commercial acumen with an understanding of multi-sector business dynamics (Energy, Real Estate, Hospitality, Retail).
• Excellent research skills with an innate curiosity for current affairs and global markets.

Compensation

• Salary is negotiable and will be based on qualifications, experience, and demonstrated competencies.