M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.
We are recruiting to fill the position below:
Job Title: Warehouse Assistant - Provisioning
Location: Asaba, Delta
What You'll Do
Receive OEM deliveries, verify them against the delivery note, and flag damage or shortages.
Label and store goods, update bin cards, and maintain FIFO on the floor.
Work with IT and the App testing team to run flashing tools (Odin/HMD Toolkit) and app installation (Cygwin) on all provisioning systems for device enrolment.
Support serial verification and keep provisioning desktops updated within the 24-hour firmware SLA.
Package devices (QSG, casing, screen protector, seal) and complete final QC checks.
Oversee provisioning officers, manage their SLAs, and resolve provisioning issues.
Produce daily, weekly, and monthly throughput and stock count reports.
Report to the Warehouse Lead and jointly verify materials with Handlers.
Hit the standards: a 24-hour firmware update SLA, 300 devices per operator per day, and zero handover discrepancy.
What You'll Need
A Diploma in Store/Warehouse Management or Procurement
2 years' work experience in a similar position
Hands-on experience with an inventory management system, and working knowledge of Microsoft Office tools
Strong stock management, problem-solving, time management, and multitasking skills, along with the conflict management, negotiation, and collaboration needed to keep a busy floor working together.
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