Account Manager

Dotts Media House is Africa's leading digital marketing firm - using three arms - content, consulting and strategy - to create campaigns, movements & stories that inspire change and socio-economic development - helping our corporate, institutional and governance clients expand their reach across an increasingly progressive audience. We have led almost 8 years of impeccable digital marketing, public relations, influencer marketing, corporate communications, project management, crises / reputation management, and government relations experience. We have several national/global awards & recognitions for our work.

We are recruiting to fill the position below:

 Job Position: Account Manager

Job Location: Lagos

Job Description

• Serve as the primary relationship manager for assigned advertisers and agencies.
• Onboard brands and agencies onto the platform.
• Understand clients’ campaign objectives, target audiences, budgets and deliverables.
• Review campaign briefs before they go live.
• Ensure campaigns are correctly structured and communicated to creators.
• Support advertisers in selecting suitable creators.
• Monitor campaign progress and deliverables.
• Coordinate communication between advertisers, creators and internal teams.
• Resolve campaign-related issues and escalations.
• Track campaign performance and provide clients with updates.
• Prepare campaign reports and performance summaries.
• Identify opportunities for clients to run additional campaigns.
• Maintain strong relationships with key clients.
• Gather client feedback and communicate product improvement opportunities.