Back End Office HQ is a business support and outsourced operations company providing reliable back-office solutions to businesses looking to improve efficiency, customer engagement and sales operations.
We support businesses with a range of outsourced services, including customer service, lead management, appointment setting, administrative support, sales support, and inbound/outbound business operations. Our approach combines skilled people, structured processes and performance-focused operations to help businesses reduce operational pressure and focus on growth.
We are recruiting to fill the position below:
Job Title: Administrative & Operations Coordinator
Location: Remote
Employment Type: Full-time
Monday-Saturday (8am-6pm)
Job Summary
- We are seeking a highly organised, proactive, and dependable Administrative & Operations Coordinator to support daily business operations, coordinate administrative activities, maintain communication channels, and ensure tasks and deadlines are managed efficiently.
- The ideal candidate must have excellent written and spoken English, strong organisational skills, attention to detail, and the ability to work independently in a remote environment.
Key Responsibilities
- Coordinate daily administrative and operational activities to ensure smooth business operations.
- Manage emails, calendars, meetings, and follow-ups.
- Support management with task tracking, documentation, and routine reporting.
- Coordinate recruitment, onboarding, training, and staff communication where required.
- Manage Microsoft Teams, WhatsApp groups, and other business communication channels.
- Maintain accurate records, spreadsheets, and administrative documents.
- Monitor deadlines, follow up on outstanding tasks, and proactively identify operational gaps.
- Handle confidential business and employee information with discretion.
- Provide general administrative support to management and other teams.
Essential Requirements
- Excellent written and spoken English.
- Strong organisational, time-management, and multitasking skills.
- Proactive, self-driven, and able to work with minimal supervision.
- Proficiency in Microsoft Outlook, Teams, and Microsoft 365.
- Comfortable managing WhatsApp groups and coordinating remote communication.
- Ability to work independently and remain available during UK business hours.
- High level of professionalism, discretion, reliability, and composure under pressure.
Desirable Qualifications and Experience:
- Experience supporting directors or management teams.
- Background in administration, operations coordination, recruitment, or onboarding.
- Experience in a call centre, BPO, or virtual assistant environment.
- Proficiency in spreadsheets, record keeping, and basic reporting.
- Experience working with international or remote teams.
Salary
N165,000 monthly,