Hotel Manager

Castel Resources Consultancy Limited - We unlock your business's full potential with our comprehensive HR outsourcing services. Our expert team handles everything from recruitment and payroll processing to employee benefits administration and compliance, freeing you from administrative burdens and ensuring legal compliance. With advanced HR technology, strategic planning, and dedicated support for employee development and relations, we streamline your HR functions, allowing you to focus on your core business activities and drive growth. Partner with us to elevate your HR capabilities and achieve seamless, efficient operations.

We are recruiting to fill the position below:

Job Title: Hotel Manager

Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Summary

• We are seeking a young, smart, energetic, and experienced Hotel Manager to oversee daily hotel operations, supervise staff, ensure excellent guest experiences, and drive business growth.
• The ideal candidate must be proactive, well-organised, professional, and capable of maintaining high standards of service while improving operational efficiency and profitability.

Key Responsibilities

• Oversee the day-to-day operations of the hotel, ensuring smooth and efficient service delivery.
• Supervise, coordinate, and manage hotel staff across departments.
• Ensure excellent customer service and promptly resolve guest complaints.
• Monitor revenue, expenses, bookings, and operational performance.
• Ensure compliance with hotel policies, hygiene standards, and safety regulations.
• Develop strategies to improve occupancy rates, customer satisfaction, and profitability.
• Manage inventory, supplies, maintenance, and other operational needs.
• Prepare regular operational reports and provide updates to management.

Requirements and Qualifications

• Must have proven experience in hotel management or a supervisory role within the hospitality industry.
• Must be young, smart, energetic, proactive, and presentable.
• Strong leadership, communication, and people-management skills.
• Excellent customer service and problem-solving abilities.
• Good understanding of hotel operations, reservations, housekeeping, and front desk procedures.
• Ability to manage staff, handle pressure, and make sound decisions.
• Good organisational, administrative, and financial management skills.
• A Degree or HND in Hospitality Management, Hotel Management, or a related field is an advantage.