ICT Officer

Med-In Pharmaceutical Limited, a producer, manufacturer and seller of intravenous infusion, is recruiting to fill the position below:

Job Title: ICT Officer

Location: Sagamu Interchange, Ogun
Employment Type: Full-time

Responsibilities

• Install, configure, maintain, and troubleshoot computers, printers, servers, network equipment, and other ICT devices.
• Provide timely technical support to employees and manage service requests and incidents.
• Maintain the company’s LAN, Wi-Fi, internet, email, telephone, and access-control systems.
• Administer user accounts, permissions, passwords, and access rights in line with approved procedures.
• Support business applications, databases, and manufacturing-related systems, coordinating with vendors and system owners as needed.
• Help maintain the availability and security of systems used in production, quality control, warehousing, and regulatory documentation.
• Perform and monitor data backups; assist with disaster-recovery and business-continuity testing.
• Apply approved software updates, antivirus protection, security patches, and other safeguards.
• Maintain accurate records of ICT assets, licenses, configurations, incidents, changes, and maintenance activities.Support validation or qualification activities for computerized systems where required, including documentation and change control.
• Protect electronic records and support data-integrity practices, including appropriate access controls, audit trails, and secure retention.
• Train staff on approved systems, cybersecurity awareness, and safe use of ICT resources.
• Liaise with suppliers and service providers, monitor service quality, and escalate unresolved issues.
• Follow company policies, health and safety requirements, and applicable pharmaceutical, manufacturing, and data-protection regulations.
• Participate in internal and external audits by providing relevant ICT records and technical support.