Ikevora (formerly Startup Soar), we don’t just fill roles; we build connections. By understanding what drives both companies and candidates, we deliver HR and recruitment solutions that bring the right people and organizations together. The outcome? Stronger teams, better performance, and sustainable success.
We are recruiting to fill the position below:
Job Title: Operations & Facility Officer
Location: Apo, Abuja (FCT)
Employment Type: Full-time
Industry: Construction & Real Estate
Reports To: General Manager / Managing Director
Job Summary
- We are seeking a proactive, organised, and detail-oriented Facility & Operations Officer to oversee facility maintenance, coordinate daily operational activities, and ensure that the company's properties, offices, equipment, and facilities are maintained in good working condition.
- The successful candidate will support the smooth running of daily operations, supervise maintenance activities, coordinate service providers, monitor operational costs, and ensure compliance with safety standards and company policies.
- The ideal candidate should have practical experience in facilities management, property maintenance, operations coordination, or a related field, preferably within the construction and real estate industry.
Key Responsibilities
Facility Management and Maintenance:
- Oversee the daily maintenance and upkeep of company facilities, offices, buildings, and properties.
- Conduct routine facility inspections to identify faults, defects, and maintenance needs.
- Coordinate preventive and corrective maintenance of electrical systems, plumbing, air-conditioning, generators, and other building installations.
- Ensure that facilities, equipment, and utilities remain functional and safe.
- Maintain accurate records of maintenance activities, repairs, and equipment servicing.
- Report major defects and recommend appropriate solutions.
Operational Coordination:
- Coordinate daily operational activities to ensure efficient service delivery.
- Monitor the availability and proper use of office equipment, tools, materials, and other company resources.
- Ensure that operational procedures are followed across relevant departments.
- Support the implementation of operational policies and procedures.
- Identify operational challenges and recommend practical improvements.
- Prepare regular operational reports for management.
Property and Site Support:
- Conduct periodic inspections of company properties, project sites, and other assigned facilities.
- Monitor the general condition, cleanliness, security, and functionality of properties.
- Coordinate with construction teams, property managers, artisans, technicians, and contractors on maintenance-related matters.
- Track outstanding repairs and ensure that maintenance issues are resolved promptly.
- Support property handovers, inspections, and facility readiness where required.
- Ensure that work areas are properly organised and maintained.
Contractor and Vendor Management:
- Coordinate external technicians, maintenance contractors, suppliers, and service providers.
- Obtain quotations for maintenance work and supplies when required.
- Monitor contractors to ensure work is completed within agreed timelines and quality standards.
- Verify completed work and report unsatisfactory performance.
- Maintain records of service agreements, vendor details, invoices, and maintenance contracts.
- Recommend reliable and cost-effective service providers.
Health, Safety, and Security:
- Ensure compliance with applicable workplace health, safety, and environmental requirements.
- Identify potential hazards and take appropriate action to minimise operational risks.
- Ensure fire safety equipment and other essential safety facilities are inspected and maintained.
- Report incidents, unsafe conditions, and security concerns to management.
- Support emergency preparedness and ensure that relevant safety procedures are communicated and followed.
- Promote a safe, clean, and organised working environment.
Budget and Cost Control:
- Monitor facility-related expenditure and operational costs.
- Support the preparation of maintenance budgets and operational forecasts.
- Ensure efficient use of utilities, materials, equipment, and other resources.
- Recommend cost-saving measures without compromising safety or service quality.
- Verify maintenance requests and supporting documentation before submission for approval.
- Track maintenance expenses and submit periodic reports to management.
Inventory and Asset Management:
- Maintain an up-to-date inventory of company equipment, tools, furniture, and other operational assets.
- Monitor the condition, movement, and utilisation of company property.
- Ensure that equipment is properly stored, handled, and maintained.
- Report damaged, missing, or obsolete assets.
- Support procurement requests for maintenance materials, equipment, and operational supplies.
Administrative Support and Reporting:
- Maintain accurate records of facility inspections, repairs, service schedules, and operational activities.
- Prepare daily, weekly, or monthly reports as required by management.
- Follow up on outstanding maintenance requests and operational assignments.
- Coordinate with other departments to resolve facility and operational issues.
- Perform other related duties assigned by management.
Key Performance Indicators (KPIs)
Performance will be assessed based on:
- Timely resolution of maintenance requests and facility faults.
- Reduction in preventable equipment breakdowns and maintenance costs.
- Condition, cleanliness, safety, and functionality of assigned facilities.
- Effective coordination and performance of contractors and service providers.
- Accuracy of asset registers, maintenance records, and operational reports.
- Compliance with safety procedures and maintenance schedules.
- Efficient utilisation of company resources and operational supplies.
Qualifications and Requirements
- Bachelor's Degree or HND in Facilities Management, Estate Management, Building Technology, Engineering, Business Administration, Operations Management, or a related discipline.
- Relevant professional certifications in facilities management, health and safety, or maintenance management will be an added advantage.
- 3–5 years of relevant work experience in facilities management, property maintenance, operations coordination, or a related role.
- Experience in the construction and real estate industry will be an advantage.
- Good understanding of building maintenance, electrical and plumbing systems, equipment servicing, and facility inspections.
- Knowledge of health and safety procedures and basic risk management.
- Strong organisational, administrative, and problem-solving skills.
- Ability to coordinate contractors, technicians, vendors, and other service providers.
- Good communication, record-keeping, and reporting skills.
- Proficiency in Microsoft Office and basic digital reporting tools.
- Ability to work independently, manage competing priorities, and respond promptly to operational issues.
- High level of integrity, attention to detail, accountability, and professionalism.
Salary
Open for Negotiation, depending on the candidate's qualifications, experience, and demonstrated competence.