Quality Manager

Elite Talent Placements - Navigating Nigeria's complex and competitive business landscape requires innovative thinking and proactive initiatives. Elite Talent Placements (ETP) excels in corporate training and talent acquisition, offering a unique approach that goes beyond standard training providers. We connect your organization with globally renowned industry experts, ensuring you receive top-tier training that propels your business forward.

We are recruiting to fill the position below:

Job Title: Quality Manager

Location: Lagos Lagos
Reports To: Chief Operating Officer / Head of Operations
Direct Reports: Quality Supervisors, QC Inspectors, and Laboratory Analysts
Employment Type: Full-Time, Permanent
Department: Quality Assurance and Control

Job Summary

• The Quality Manager will lead the quality assurance and food safety function, ensuring that all products meet established quality standards, regulatory requirements, and customer expectations.
• The role involves managing quality systems, overseeing product testing and release, ensuring regulatory compliance, and driving continuous improvement across manufacturing operations.

Key Responsibilities

• Develop, implement, and maintain quality management and food safety systems, including GMP, HACCP, and ISO 22000/FSSC 22000.
• Maintain HACCP plans, SOPs, quality documentation, and corrective and preventive action programmes.
• Ensure compliance with NAFDAC, SON, and applicable food safety and product regulations.
• Lead regulatory inspections, internal audits, customer audits, and certification assessments.
• Establish product specifications and oversee laboratory testing, quality inspections, and finished product release.
• Authorise the hold, rework, downgrade, or disposal of non-conforming products.
• Implement effective product traceability, recall procedures, and shelf-life monitoring.
• Manage supplier quality assurance, including supplier audits, incoming material inspections, and corrective actions.
• Oversee customer complaint investigations, root-cause analysis, and resolution of quality incidents.
• Ensure laboratory equipment is maintained, calibrated, and fit for purpose.
• Lead, train, and develop the quality team and promote food safety awareness across production and warehouse operations.
• Collaborate with Production, Supply Chain, Procurement, R&D, and Sales to maintain product quality.
• Monitor quality KPIs, prepare management reports, and implement initiatives to reduce waste, rework, and product defects.

Qualifications and Experience

• Bachelor's Degree in Food Science and Technology, Microbiology, Biochemistry, Chemistry, or a related field. A Master's degree is an advantage.
• 8–10 years of quality assurance experience in food or FMCG manufacturing, including at least 3 years in a managerial role.
• Strong knowledge of food safety standards, quality management systems, and regulatory requirements.
• Proven experience managing NAFDAC compliance, regulatory inspections, and customer audits.
• HACCP and ISO 22000/FSSC 22000 certification, particularly Lead Auditor or Internal Auditor training, is strongly preferred.

Required Skills and Competencies:

• Strong knowledge of food safety, quality assurance, and regulatory standards.
• Leadership, team development, and stakeholder management.
• Excellent analytical, root-cause analysis, and problem-solving skills.
• Strong reporting, communication, and documentation skills.
• Sound judgement, integrity, and decision-making under production pressure.
• Proficiency in Microsoft Office and quality management or ERP systems.

Salary
NGN 400,000 to 600,000 / month.