Sales Operations and Enablement Manager

Elite Talent Placements - Navigating Nigeria's complex and competitive business landscape requires innovative thinking and proactive initiatives. Elite Talent Placements (ETP) excels in corporate training and talent acquisition, offering a unique approach that goes beyond standard training providers. We connect your organization with globally renowned industry experts, ensuring you receive top-tier training that propels your business forward.

We are recruiting to fill the position below:

Job Title: Sales Operations and Enablement Manager

Location: Lagos
Employment Type: Full-time
Job mode: Hybrid

Job Summary

• We're looking for a Sales Operations & Enablement Manager to own the tools, workflows, reporting, and operating discipline behind our sales process — ensuring it's implemented, followed, and accurately reflected in our systems.

Responsibilities

• Implement and maintain the sales process — clear workflows, required info, and exit criteria for each stage.
• Own the CRM and sales tools — stages, fields, ownership, dashboards, and reports.
• Drive process adoption across SDRs, Sales Executives, and Account Managers.
• Maintain pipeline discipline — flag stale leads, overdue follow-ups, and incomplete records.
• Develop regular sales reporting on activity, opportunities, onboarding, and pipeline performance.
• Turn sales data into actionable insights — conversion gaps, bottlenecks, drop-off points.
• Support sales forecasting with an accurate view of opportunities and conversion probability.
• Improve handovers between SDRs, Sales Executives, Compliance, Treasury, and Account Managers.
• Track customers through onboarding and first transaction, flagging delays and blockers.
• Maintain sales documentation, training materials, and playbooks.
• Support performance and incentive reporting with clean, accurate underlying data.

Requirements

• 3–5 years in sales operations, revenue operations, commercial operations, or sales enablement.
• Hands-on CRM management experience (workflows, stages, dashboards, reports).
• Strong grasp of sales pipelines, lead management, conversion tracking, and forecasting.
• Strong analytical skills — able to turn data into practical business insights.
• Advanced Google Sheets or Excel proficiency.
• Highly organized, detail-oriented, and able to juggle multiple priorities.
• Confident communicator, able to establish and enforce operating standards.
• Experience building sales processes, SOPs, or playbooks.
• Comfortable working across sales, account management, compliance, treasury, and ops.
• Fintech, payments, banking, FX, logistics, trade, or B2B sales ops experience is a plus.
• Understanding of cross-border payments or international trade is a strong advantage.

Why Join us?

• Be part of a fast-growing cross-border payments company.
• Work closely with sales, treasury, ops, and compliance teams.
• Gain hands-on exposure to fintech, FX, and commercial operations.