Sales Associate

Prohuman Capital Consulting is a dynamic HR consulting firm dedicated to empowering organizations with comprehensive human resources expertise and strategic guidance. Founded on the principle that exceptional talent management drives business success, we partner with companies to navigate their most complex HR challenges and unlock their human capital potential. Our reach extends to companies in and around West Africa, where we do business with diverse organizations seeking strategic HR solutions. At Prohuman Capital Consulting, we believe that every organization is unique. Our consultative approach begins with understanding your specific business context, industry dynamics, and organizational culture. We then develop customized solutions that are practical, implementable, and measurable.

We are recruiting to fill the position below:

Job Title: Sales Associate

Location: Agidingbi, Ikeja - Lagos
Employment Type: Full-time

Job Summary

• The Sales Associate will assist customers in selecting and purchasing fashion items, clothing, fabrics, and other merchandise within the store.
• The successful candidates will contribute to sales growth by providing excellent customer service, maintaining product displays, and ensuring a pleasant shopping experience.

Key Responsibilities

• Welcome customers, understand their needs, and provide helpful product recommendations.
• Explain product features, quality, sizes, prices, and fabric types to customers.
• Drive sales by promoting products, recommending complementary items, and encouraging repeat purchases.
• Process customer purchases and payments accurately in line with company procedures.
• Arrange, label, and replenish merchandise to maintain neat and attractive product displays.
• Monitor product availability and report low stock, damaged items, or discrepancies to the Inventory Officer or Fashion Manager.
• Handle customer enquiries and complaints professionally, escalating complex issues when necessary.
• Maintain a clean, organized, and customer-friendly sales environment.

Requirements

• Minimum of OND or SSCE/WAEC; additional qualifications in sales, marketing, or business administration are an advantage with 1–3 years of experience in retail sales or customer service.
• Experience in fashion retail, clothing, or fabric sales is an advantage.
• Good communication, interpersonal, and customer service skills.
• Basic numeracy and the ability to handle payments accurately.
• Honest, courteous, presentable, and customer-focused.
• Ability to work effectively in a fast-paced retail environment.

Key Competencies:

• Customer service
• Persuasion
• Communication
• Teamwork
• Product knowledge
• Sales orientation.