Head Of Sales

Groupe Aldelia Limited (Aldelia Nigeria) - Our client is recruiting to fill the position below:

Job Title: Head of Sales

Location: Lagos 
Employment Type: Full-time
Industry: Fashion / Luxury Retail/ Banking
Experience: 10+ Years
Reports To: Managing Director / Chief Executive Officer

About the Role

• Our client is seeking an experienced and commercially driven Head of Sales to lead its sales function and drive revenue growth across its fashion and luxury business.
• The ideal candidate will bring 10+ years of progressive sales and commercial experience, with a strong background in fashion, luxury retail and/or banking, particularly in managing affluent clients, corporate relationships, business development and high-value sales.

Key Responsibilities

• Develop and execute the company's overall sales strategy and commercial growth plan.
• Lead, coach and manage the sales team to achieve and exceed revenue targets.
• Drive sales across fashion, luxury products, corporate accounts and other relevant business channels.
• Develop and maintain strong relationships with High-Net-Worth Individuals (HNWIs), VIP clients, corporate customers and key accounts.
• Identify and develop new business opportunities, partnerships and revenue streams.
• Leverage existing networks and relationships within the fashion, banking, corporate and affluent customer segments.
• Develop strategies to increase customer acquisition, retention, repeat purchases and customer lifetime value.
• Establish and monitor sales targets, KPIs, conversion rates and team performance.
• Analyse market trends, customer behaviour and competitor activities to identify growth opportunities.
• Work closely with Marketing, Operations, Finance and Retail teams to ensure effective execution of commercial initiatives.
• Develop and manage key accounts and strategic corporate relationships.
• Drive clienteling and relationship-management initiatives across the business.
• Support VIP events, fashion launches, private sales and other customer engagement activities.
• Prepare regular sales forecasts, performance reports and commercial updates for senior management.
• Manage sales budgets and ensure effective utilisation of commercial resources.
• Establish strong sales processes, reporting structures and performance-management frameworks.
• Ensure the sales team consistently delivers a premium and customer-centric experience.
• Negotiate commercial agreements, partnerships and key client deals where required.
• Identify opportunities to improve sales productivity, margins and overall commercial performance.

Requirements

• Bachelor's Degree in Business Administration, Marketing, Finance, Economics, Fashion Management or a related discipline.
• Minimum 10 years of progressive sales, business development or commercial experience.
• Proven leadership experience in Fashion, Luxury Retail, Banking, Financial Services, Consumer Goods or related industries.
• Experience managing and developing high-performing sales teams.
• Strong track record of achieving and exceeding revenue and sales targets.
• Demonstrated experience managing HNWIs, affluent customers, corporate clients and strategic accounts.
• Strong business development, relationship management and networking capabilities.
• Candidates with experience transitioning between banking and fashion/luxury retail will be highly desirable.
• Strong understanding of customer acquisition, retention, clienteling and relationship management.
• Excellent negotiation, presentation and communication skills.
• Strong commercial acumen and ability to translate market opportunities into revenue.