Head of Sales

KEY RESPONSIBILITIES

Category Strategy & Business Leadership

• Develop and implement the national watches category strategy in line with business objectives.
• Take full accountability for category performance, revenue growth, and profitability.
• Establish annual sales targets, budgets, and performance objectives.
• Identify market opportunities, emerging trends, and potential growth areas.

Sales & Commercial Performance

• Oversee national sales operations and drive achievement of sales targets.
• Monitor revenue, margins, inventory turnover, and overall category performance.
• Develop strategies to improve profitability, market share, and customer retention.
• Build and maintain relationships with high-net-worth individuals (HNWIs), VIP clients, and corporate customers.

Merchandising & Brand Management

• Oversee product selection, pricing, assortment planning, and inventory management.
• Manage relationships with international watch brands, suppliers, and distributors.
• Ensure the product portfolio aligns with market demand and luxury brand positioning.
• Monitor product performance and optimise stock availability.

Team Leadership

• Manage and provide strategic direction to the National Sales Manager and Head of Sales.
• Establish KPIs, review performance, and drive accountability across the watches category.
• Coach and develop teams to deliver exceptional customer service and sales results.

Client Experience & Market Development

• Strengthen the Company's position in the luxury watch market.
• Develop initiatives to attract and retain premium clientele.
• Monitor competitor activities, market trends, and customer preferences.
• Collaborate with Marketing and Operations teams on campaigns, launches, and client events.

Financial Control & Reporting

• Monitor category budgets, sales performance, margins, and profitability.
• Ensure effective inventory controls and compliance with company policies.
• Provide regular performance reports and strategic recommendations to senior management.

REQUIREMENTS

• Bachelor's degree in Business Administration, Marketing, Sales, or a related discipline.
• Extensive experience in luxury retail, watch sales, or premium consumer goods.
• Proven track record in category management, commercial leadership, and profitability management.
• Strong knowledge of luxury watches, international brands, merchandising, and market trends.
• Experience managing senior sales teams and driving national sales performance.
• Strong financial acumen, negotiation, and business development skills.
• Established relationships with HNWIs, VIP clientele, and luxury brand partners will be an advantage.
• Excellent leadership, communication, and stakeholder management skills.