Human Resource Manager

Blissview Hotel & Suites is a premium hospitality company committed to delivering exceptional accommodation, personalized guest experiences, and world-class service. We combine refined comfort, modern facilities, and professional hospitality to create memorable experiences for business and leisure travelers.

Our commitment to excellence extends beyond our guests. We are building a dynamic, professional, and people-focused organization where talented individuals can thrive, develop their careers, and make a meaningful impact. At Hotel & Suites, we value professionalism, innovation, teamwork, integrity, and a passion for outstanding service. Join us and become part of a growing hospitality brand where excellence is not just a standard—it is our culture.

We are recruiting to fill the position below:

Job Title: Human Resource Manager

Location: Osogbo, Osun
Employment Type: Full-time

Job Description

• The Human Resources Manager will be responsible for managing and coordinating all human resource activities within the hotel.
• The role involves recruitment, employee relations, staff development, performance management, compliance with company policies, and ensuring a positive and professional working environment for all employees.

Key Responsibilities

• Develop and implement effective HR policies, procedures, and strategies in line with the hotel’s objectives.
• Manage the recruitment and selection process, including advertising vacancies, screening applications, conducting interviews, and coordinating onboarding.
• Maintain accurate and up-to-date employee records and personnel files.
• Prepare appointment letters, employment contracts, confirmation letters, warning letters, and other HR-related documents.
• Monitor staff attendance, punctuality, leave, and general employee conduct.
• Coordinate staff orientation, training, development, and performance appraisal programs.
• Handle employee grievances, disciplinary matters, conflicts, and other workplace concerns professionally.
• Ensure compliance with hotel policies, employment regulations, and applicable labour laws.
• Work closely with department heads to identify staffing needs and ensure adequate manpower.
• Prepare regular HR reports for management, including staff strength, recruitment, turnover, attendance, and disciplinary matters.
• Assist management with payroll-related information, salary reviews, and other employee benefits.
• Promote teamwork, professionalism, discipline, and good customer-service standards among employees.
• Organize staff meetings, welfare activities, and other employee engagement initiatives.
• Maintain confidentiality of employee and company information.
• Carry out other HR-related duties assigned by management.

Required Skills and Competencies

• Excellent communication and interpersonal skills.
• Strong leadership and people-management skills.
• Good knowledge of recruitment and employee selection processes.
• Strong organizational and administrative skills.
• Ability to handle confidential information with discretion.
• Good conflict-resolution and problem-solving abilities.
• Ability to work under pressure and meet deadlines.
• Good knowledge of Microsoft Word, Excel, email, and other office applications.
• Strong understanding of employee relations and workplace policies.
• Professional attitude, integrity, maturity, and attention to detail.
• Ability to work effectively with employees at all levels of the hotel.

Educational Requirements

• Bachelor’s Degree or HND in Human Resources Management, Business Administration, Industrial Relations, Management, Psychology, or a related field.
• Professional HR certification such as CIPM, SHRM, or other relevant certification will be an added advantage.

Experience:

• 5–10 years of relevant experience in Human Resources or personnel management.
• Previous experience in the hotel, hospitality, or service industry is highly desirable.
• Experience managing recruitment, employee relations, staff performance, and disciplinary processes is required.
• Experience working with a diverse workforce and multiple departments will be an advantage.